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Frequently Asked Questions

Fees

Psychotherapy fees are based on various factors such as provider credentials and community standards. The rates also depend on the type of service provided.

The cost of a Psychological Evaluation is based on the type of testing/assessment requested and the complexities of each individual case. An estimate is determined on an individual bases during and/or after the initial consultation appointment.

Fees are collected at the time of service. Accepted forms of payment include cash, credit cards, and checks.

Insurance

Mindwell Gardens Counseling and Psychological Services accepts a limited number of insurance clients for therapy and testing. We currently only accept Anthem insurance.

Mindwell Gardens Counseling and Psychological Services is mainly a "fee-for-service" private practice and considered an “out-of-network” provider for many PPO insurance plans, though a portion of our fees are typically covered after your deductible has been met. This means that you are responsible for paying the full fee upfront for each session. We are able to provide you with a receipt or "superbill" at the end of each month for you, so that you can then submit it to your insurance company for reimbursement. We encourage you to check your coverage by asking your insurance company the following questions:

Do I have mental health benefits?
What is my deductible and has it been met?
How many mental health sessions per calendar year does my insurance plan cover?
How much does my plan cover for an out-of-network mental health provider?
How do I obtain reimbursement for therapy with an out-of-network provider?
What is the coverage amount per therapy session?

Slidding Scale

We are committed to making mental health services accessible. Thus, we provide therapy at a reduced rate for a limited number of clients who are not able to afford the full fee.

Cancellation Policy

Your appointments are very important to the staff at Mindwell Gardens. They are reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hour notice for cancellations or rescheduling of appointments.

Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our wait list miss the opportunity to receive services.

Therefore, we have a strictly enforced cancellation and rescheduling policy. Cancellations made without 24 hours notice, but prior to the start of the session, incur a $50 late-cancellation fee. No-shows or cancellations made after the start of the session incur a $100 fee. Special circumstances are considered on a case-by-case basis.